Strong Public-Private Partnership to Position Argentina as a Destination for Global Delivery Centers

On May 15, a working breakfast was held at the San Martin Palace to present the roadmap for the development of a program to enhance opportunities for the establishment of Global Professional Services Centers in our country.

The breakfast was chaired by the Secretary of International Economic Relations, Ambassador Marcelo Cima, the Undersecretary of the Knowledge Economy, Santiago Pordelanne, and the Executive Director of ARGENCON, Argentine Association of the Knowledge Economy, Luis Galeazzi. The event was attended by the CEOs of Global Professional Services Centers in the country: JP Morgan, IBM, VML-Wunderman, RGA, Accenture, Kyndryl, PWC, EY, and KPMG.

This project is a joint initiative promoted by the Directorate of Promotion of Exports of Knowledge-Based Services, Creative Industries, Tourism and Sports of the Ministry of Foreign Affairs, in conjunction with the Undersecretariat of the Knowledge Economy of the Ministry of Economy and ARGENCON.

In his opening remarks, Secretary Cima highlighted Argentina’s competitive advantages and exceptional capabilities to be a key global player within a select group of competitor countries, particularly in terms of human talent where Argentina excels in medium and high-value professional services. The Argentine offer is highly valued by the world’s leading corporations, which was confirmed by the participating Directors, making it a strategic axis of the Program.

ARGENCON executives presented the sector and its potential to double the growth of exports, directly impacting the generation of high-value-added employment in the country.

Additionally, Undersecretary Pordelanne elaborated on the details of the initiative, proposing a long-term strategic plan based on solid public-private articulation, expected to be launched in September. He also emphasized the undeniable quality of human resources, particularly in medium and high-value professional services, where Argentine professionals are globally recognized. He highlighted the convenient time zone, infrastructure, availability of affordable and quality office spaces, and competitive cost structure for medium and high-value-added services.

Over the past two decades, there has been a trend among large international corporations to centralize their internal operations in a few specialized centers around the world. This trend, known as “offshoring,” seeks to generate efficiencies and quality improvements through the integration of specialized areas in “global delivery centers.”

Argentina has excellent conditions to attract this flow of operations, which generate sustainable exports for the country. Today, there are more than 40 corporate service centers in various sectors – energy, banking, technology, etc. – and annual professional services exports represent about $4.8 billion, with a constant growth potential given the high global demand.

For more details, see the announcement on Twitter: Cancillería Argentina.